Can I get a Printed Certificate?

By default, all students are supplied electronic copies of their course certificates. From time to time some Partners or Clients request that the students receive printed copies of the certificates and wallet cards. If Partners choose to offer this option they can order a set of certificates and wallet cards through the course portal in Training Desk.

There is a cost of $5 per student for the printing and sending of these documents. The Partner should advise the student that the certificates take approximately 10-14 days to arrive once ordered.

For simplicity Certificates and Wallet Cards can only be ordered as a set and not as an individual item.

Certificates/wallet cards that are ordered for client courses are sent to the client for distribution.

Certificates/wallet cards ordered for private bookings are sent to the partner for distribution.

Certificates/wallet cards ordered for public courses are sent direct to the individual students.

Steps for Ordering Printed Certificates and Wallet Cards

1. Ensure you are accessing a Partner profile type
2. Select the booking button in the header of the screen
3. Navigate to the course by locating it on the calendar and clicking in the light-coloured box
4. Click ‘More’ to see more menu items
5. Click the “Print Orders” tab – this will only be available for finalised courses
6. To order printed certificates and wallet cards for all participants tick the select all tick box or select the appropriate students
7. Confirm you are happy with the selection in the popup box by clicking the proceed button
8. Enter payment details – those with an approved 30 day account will also have the pay by invoice option
9. Click the “Pay Now” button

The Partner may now view the order status by visiting this page. Orders are sent via Regular Delivery with Australia Post, so please allow 10-14 days from ordering to delivery.